Police Community Support Officer

PCSOs work as part of a Safer Neighbourhood team, alongside police officers and partner organisations, to tackle crime and anti-social behaviour in vulnerable communities.

PCSOs will patrol on foot, in uniform, to provide a highly visible policing presence in communities. PCSOs will get to know their allocated area and its residents and will focus on long-term problem solving to reduce crime and anti-social behaviour in their area. This will involve working with partner organisations such as local councils, schools, housing associations and community organisations, to develop shared plans.

Whist patrolling, PCSOs will deal with incidents they encounter and will be responsible for enforcing law on the streets, calling on police officer colleagues where needed.
PCSOs are also responsible for investigation of low-level crimes in their area which will include carrying out enquiries and using specialist Police IT systems. As a key element of the role is upon crime prevention and long-term community development, we are looking for candidates who are happy to make a long-term commitment to the role.

Skills & Experience Required:

Eligibility Criteria:
• Candidates must be 18 years old by the start date of 12th November 2018
• Candidates must be available to work between 8.00am and midnight, seven days a week
• Candidates must be willing to patrol alone, including lone patrol during the hours of darkness
• Sufficient fitness to patrol the streets on foot or bicycle for long periods of time and in all weather conditions
• Level 2 English (GCSE Grade C or equivalent) or can demonstrate oral and written use of English to that standard

Essential Criteria:
Excellent communication and inter-personal skills, to build rapport and establish relationships with all members of a local community;

Understanding of issues affecting individuals and communities, gained through working in a community based activity in an employed or a voluntary capacity;

Experience of using tact, diplomacy and assertiveness when dealing with upset, aggressive or confrontational people; able to defuse and resolve conflict whilst keeping calm and professional;

IT literacy including recent use of word processing, e-mail and spreadsheet applications;

Able to work on own initiative, identifying and investigating problems and showing proactivity and drive in implementing and achieving solutions;

Experience of collating information from a range of sources and preparing concise written communication;

Experience of delivering accurate and concise oral information or briefings to a range of audiences;

Able to prioritise work effectively and ensure competing demands are appropriately managed, including the ability to do so without supervision.

Desirable Criteria:
First Aid qualification;

Experience of working with legislation or within a regulatory framework, or understanding of legislation/regulation gained through study;

Previous experience of working in a partnership capacity, or of liaising with a range of organisations or individuals to achieve a common goal;

Proven skills to assist in the gathering of intelligence, including identifying sources of information, identifying relevant information, research and reporting;

Full manual driving licence is desirable but not essential, to enable travel around the allocated area at times when public transport may not be available.

The deadline for the vacancy is on Friday 22nd June 2018 at 23:55pm.