Administrative Support Assistant

Are you interested in expanding your clerical career within a fast-paced, exciting and vital team?

The Contact Management team in Derbyshire Constabulary are happy to offer a new position of Administrative Support Assistant on a part-time, permanent basis. The Contact Management centre is responsible for taking 999 and 101 calls, acting as the first point of call for citizens needing advice and support during a potentially crucial time of their lives. The role of Administrative Support Assistant is equally as important, ensuring the smooth running of a busy and challenging environment.

What you’ll be doing

• Undertaking reception duties for the department, communicating both internal and external customers.
• Preparing and distributing dispatch.
• Dealing with queries, tracking correspondence and collation of information.

The must haves

• GCSE English Language at grade C/4 or equivalent qualification.
• Proven customer service skills and experience.
• Clerical experience, including minute/ note taking or similar.

What’s in it for you?

At Derbyshire Constabulary, we aim to create an environment that puts people first. We want you to feel supported in everything you do, so you can give your very best. What’s more, we have a range of reward and benefits that if you join us you could enjoy.

For part time hours the salary will be calculated on a pro-rata basis, this is based on the number of hours for the vacancy.

Salary range: £22,671 - £27,351 pro rata.

Vetting clearance: MV (a requirement of 5 years continuous residency in the UK is necessary).

What’s next

If we feel like a place where you can belong, we'd love to learn more about you.

Please click apply to complete your application, stating how you meet the essential/desirable criteria as listed within the job description.

To support you with your application we have provided some application guidance and our recruitment process.

To find out more, register for our upcoming information webinars click here.

• Vacancy closes 3rd April 2024 at 23:55.

Who we are

Here at Derbyshire Constabulary, Police doesn't have to mean patrolling the streets. Just as important as our uniformed officers is our strong team of professional and support staff working behind the scenes. It’s these skilled people, people like you who contribute to the policing of Derbyshire.

To understand how you can make Derbyshire safer together visit our careers website.

We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.