IT Technical Support Analyst

Vicinity of Jnc 27 (of M1)
XS - EMSOU-Digi Intel & Investigation

£30,420 - £32,394

Suitable for Job Share, Flexi-time, Part Time
We are looking for a customer focused IT Technical Support Analyst on a full time, permanent basis to join the East Midlands Special Operations Unit (EMSOU), based in the vicinity of Junction 27, of the M1.

EMSOU is one of the largest collaborative policing units in the country, delivering specialist capabilities on behalf of the five East Midlands police forces. At EMSOU, we aim to modernise the way we think about data and technology, improving both our service to the public and our ability to tackle serious and organised crime.

In this role, you will be responsible for the maintenance and upkeep of critical policing infrastructure, supporting our collaboration and regional teams. A natural innovator, you will continually look for opportunities to enhance, modernise and improve how we deliver technology, offering effective solutions and resolutions to our customers.

With experience in a similar role or a relevant IT degree, you will already have knowledge and experience of implementation, configuration, incident and problem management on the following technologies:
• Microsoft Operating Systems (Server and Desktop)
• Active Directory Domain Services, DNS, Group Policy Management
• Cloud Computing (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
• TCP/IP Networks, including LAN, WAN technologies, VPNs, Wireless technologies, Enterprise Security, routing and switching devices.
• PC Hardware: Installation, maintenance, diagnostics (including Laptop and Mobile technologies)

At EMSOU we invest a lot in our people and encourage continuous personal and professional development, supported through internal and external training as learning opportunities are identified. We are looking for highly motivated people who challenge the status quo and drive innovation, in order to contribute to EMSOU’s commitment to Prevent, Pursue, Prepare, and Protect the East Midlands against serious and organised crime.

We offer a range of benefits including but not limited to; Flexi-Time, Hybrid Working, competitive government workplace pensions, Gym Membership, Blue Light Card which includes access to various high street discount schemes.

As part of your application, you must provide both a CV and Supporting Statement stating how you meet the essential/desirable criteria as listed in the job description.

Please ensure you provide detailed evidence of your technical knowledge and experience within your application.

If this sounds like the role for you please see the full job description and click to apply.

Please note that as part of MV/SC vetting requirements, you must have 5 years continuous UK residency at the point of application.

For more detailed information about EMSOU, visit the website:

Closing date Monday 10th October 2022 at 23:55pm.

This opportunity is closed to applications.